QEaseby JBAC Innovations
The product

One platform for the whole visit

A three-sided product — patient app, doctor app and hospital admin web — connected by one real-time queue engine.

Patient app

17 screens live in the build.

  • Search by hospital, specialty, treatment type
  • Insurance & government-health-card filters
  • Slot freeze at checkout + advance pay
  • Token, reporting time & reminders on WhatsApp
  • Cancel (24h refund) / reschedule (2h)
  • Nearby pharmacies & labs

Hospital admin

Web + app control centre.

  • Live queue engine with auto-rebalancing
  • Invite-and-approve doctor onboarding
  • Manual & emergency token assignment
  • OTP-verified reporting confirmation
  • Analytics: wait, utilisation, peak hours
  • Abandonment & satisfaction tracking

Doctor app

Everything for the day's queue.

  • Current token & today's appointments
  • Consent-based patient history
  • Multi-file prescription upload
  • Permanent / temporary availability changes
  • Auto-notify & refund affected patients
The engine

Real-time queue intelligence

When a consultation runs long or an emergency slot is inserted, QEase reshuffles the queue and notifies every affected patient — automatically.

<2 seconds

Token movement, delays and emergency reshuffles propagate in under two seconds on SignalR.

Smart prioritisation

Emergency, walk-in and app bookings are prioritised dynamically without breaking the queue.

Auto-notify

Affected patients get delay updates and reschedule options on WhatsApp, SMS and push.

Under the hood

Built to scale, secure by default

React Native (patient & doctor)React JS admin web.NET Core APIsPostgreSQL + Redis + S3SignalR realtimeJWT · multi-tenantDPDP-compliant (ap-south-1)
Roadmap AI predictive wait-times · dynamic prioritisation · HIS & EHR integration · kiosk check-in
Live MVP

All 17 patient screens, shipped

Exported straight from the live React Native build — search, slots, payments, tokens, reminders and history.

QEase patient app screen 1 QEase patient app screen 2 QEase patient app screen 3 QEase patient app screen 4 QEase patient app screen 5 QEase patient app screen 6 QEase patient app screen 7 QEase patient app screen 8 QEase patient app screen 9 QEase patient app screen 10 QEase patient app screen 11 QEase patient app screen 12 QEase patient app screen 13 QEase patient app screen 14 QEase patient app screen 15 QEase patient app screen 16 QEase patient app screen 17

See QEase in action

Book a walkthrough for your hospital, or join the patient waitlist for launch.

Book a demoJoin waitlist